This is a knowledgeable, caring, experienced attorney. I was referred to him by another attorney who is a family member. I had recieved injuries from a car crash, requiring surgery, and some of the problems will remain with me for the rest of my life. He was always responsive to my questions and concerns about the case, and made sure I got the right medical care without any more stress. He and Toni, his front line assistant, were always there with answers and reassurance. I would not hesitate to recommend Mr. Normand to anyone who needs an honest, highly experienced professional to handle their case.